CIPR code of conduct
All members of the CIPR are bound by the Code of Conduct. They make the
commitment on joining and annually when they renew their membership.
Members are expected to develop the ethical competence to apply the Code
to decisions they make throughout their career. This is at the heart of
our approach to professional standards.
Under the principles of the Code, members of the Chartered Institute of
Public Relations agree to:
Maintain the highest standards of professional endeavour, integrity,
confidentiality, financial propriety and personal conduct
Deal honestly and fairly in business with employers, employees,
clients, fellow professionals, other professions and the public
Respect, in their dealings with other people, the legal and
regulatory frameworks and codes of all countries where they practice
Uphold the reputation of, and do nothing that would bring into
disrepute, the public relations profession or the Chartered Institute of
Respect and abide by this Code and related Notes of Guidance issued
by the Chartered Institute of Public Relations and ensure that others
who are accountable to them (e.g. subordinates and sub-contractors) do
Encourage professional training and development among members of the
profession in order to raise and maintain professional standards
Free Ethics Hotline
At some point in your career you may be faced with an ethical dilemma. If the right thing to do isn’t clear and you don’t know which course of action to take, call our Ethics Hotline for free and confidential advice and support.
The hotline is open from Monday to Friday from 09:00 until 17:00 (GMT). Call +44 (0)20 7631 6944.
Making a complaint against a member
Anyone can bring a complaint against a member under the Code of Conduct . This is an outline of how we enforce the code and manage complaints.
The process for making and hearing a complaint is governed by a set of regulations.
Download a guide to our complaints process (pdf).
For further information or advice on the CIPR Code of Conduct and the processes that support it, please contact:
Kevin Taylor Chart.PR, FCIPR, Regulatory Consultant
0207 631 6944
Other Public Resources
All members of the CIPR are bound by our Code of Conduct. A full list of our members is available in the PR Register
See our guidance on the Code and professional conduct
See our guidance on professional standards in lobbying.